Sales Operations Specialist

Are you an analytical person who enjoys working on sales process optimization?

Would you like to join an international team in a dynamic and evolving multinational company?

Arcese is looking for a Sales Operations Specialist for our FTL Business Unit in Rovereto.


  • Supporting the sales team by providing data-driven insights, optimizing processes, and ensuring the effective use of tools and resources
  • Generating regular and ad-hoc sales reports for the sales team and management
  • Supporting to set up measurable sales target (KPIs) and monitor and evaluate the achievement per quarter
  • Overseeing the usage and maintenance of the Customer Relationship Management (CRM) system
  • Collaborating with FTL Pricing, Central Sales Back Office, FTL Sales teams to align sales strategies with overall business objectives
  • Conducting market research to identify industry trends, competitor activities, and potential opportunities
  • Analysing customer feedback and collaborate with the FTL sales team to address issues and improve customer experience and satisfaction
  • Coaching and training the sales force on company’s processes and tools
  • Managing the business review (Weekly, monthly, quarterly) as pipeline, opportunity and revenue’s growth vs target



  • You are very analytical and you want to work collaboratively in a cross-functional environment
  • You have a bachelor’s degree in economics, business, or a related field
  • You have a Proven experience of 3-5 years as a Sales Operations Analyst or similar role, working in the freight sector is a plus
  • You are an expert using Office tools (eg. Excell, Power point, etc )
  • You are a CRM (Microsoft Dynamics is a plus) and data analysis master
  • You are very fluent in English



Arcese Group is a Global Logistics Company, with 70 offices and more than 3000 employees worldwide. Arcese Group connects the worlds and offers integrated and sustainable solutions throughout the entire supply chain. Arcese Group aims at delivering the best employee experience to our people through Passion, Innovation, Entrepreneurial Spirit, Digital Mindset and Transformational Leadership.

At Arcese, we believe that recognition, inclusion, and valorization of diversity is the key to create a safe and inclusive work environment.

Our culture, our leadership, our people, all guarantee equal and fair opportunities for everyone at all organizational levels. We recognize diversity as a winning factor, encouraging our employees to share ideas, collaborate across functions and seniorities, and to value and develop talent.

We know diversity is a fact, inclusion is a choice. And every day we choose to be inclusive.

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